Terms of Use

Effective as of September 20, 2025

At VOLV, we build AI operational infrastructure for enterprises that demand security, reliability, and complete data control. These Terms govern your use of our services.

1. Acceptance of Terms

By accessing or using VOLV's services, you confirm your agreement to these Terms. If you do not agree, you must discontinue use immediately.

2. Data and Privacy

Enterprise control is foundational to how VOLV is built.

VOLV does not collect, store, or retain customer operational data unless explicitly authorized by the enterprise. All data reads and writes occur directly between AVA and your existing enterprise systems via secure API connections. Your data never leaves your environment by default.

We do not require end-user sign-ups, store payment details, or create end-user accounts.

Our integrations connect through secure APIs, accessing only the specific workflows required to execute assigned tasks — nothing more.

Your use of our services is also governed by our Privacy Policy.

3. Service Reliability

VOLV's services are designed to be secure, reliable, and enterprise-grade. Services are provided on an "as-is" and "as-available" basis. We cannot guarantee uninterrupted or error-free operation at all times, though we are committed to maintaining the highest possible operational standards.

Enterprise customers with active agreements may be entitled to uptime commitments as specified in their individual service agreement.

4. Acceptable Use

You agree not to use VOLV's services to:

  • Violate any applicable law or regulation
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to any system or network connected to our platform
  • Use our services in any way that could harm, disable, or impair VOLV or other users

5. Intellectual Property

VOLV and AVA, including all underlying technology, algorithms, and execution architecture, remain the exclusive intellectual property of VOLV Inc. Nothing in these Terms grants you any ownership rights to VOLV's technology.

6. Limitation of Liability

To the maximum extent permitted by applicable law:

VOLV shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of, or inability to use, our services — including but not limited to loss of revenue, loss of data, or business interruption.

VOLV's total cumulative liability for any claim arising out of or related to these Terms shall not exceed the fees paid by the enterprise for services in the twelve months preceding the claim.

7. Termination

Either party may terminate use of VOLV's services at any time. Enterprises may terminate by providing written notice to [email protected]. VOLV reserves the right to suspend or terminate access for violations of these Terms or to protect the integrity and security of our platform, with reasonable notice where practicable.

8. Modifications

We may update these Terms as our services evolve. Significant changes will be communicated via our website or through enterprise partners. Continued use of our services after updated Terms take effect constitutes acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and interpreted in accordance with applicable law. Any disputes shall be resolved exclusively through binding arbitration or in courts of competent jurisdiction, and both parties consent to such jurisdiction.

10. Contact

Questions about these Terms?

VOLV Inc.
[email protected]